Maintain
£500/year if paid annually
Basic security monitoring, monthly plugin/theme updates, and monthly backups. Ideal for small, stable websites that need essential maintenance.
We enable you to focus on your business.
To keep your WordPress website secure and fully operational, it needs regular updates, optimisation and monitoring. Most owners don't have time or the technical expertise for that and don't need to.
Our care plans handle the maintenance so your site keeps working for you.
Cancel anytime. No minimum contracts on monthly plans.
Three plans to match how much support you need. Credit card payment available (2.9% surcharge).
£500/year if paid annually
Basic security monitoring, monthly plugin/theme updates, and monthly backups. Ideal for small, stable websites that need essential maintenance.
£1500/year if paid annually
Everything in Maintain plus priority support, 2 hours of small fixes, and automatic image optimisation. For growing businesses needing regular technical assistance.
£3000/year if paid annually
Comprehensive package with everything in Support plus daily security scanning, updates tested in staging, and WooCommerce updates. For businesses focused on expanding online.
| Feature | Maintain | Support | Growth |
|---|---|---|---|
| WordPress updates (core, plugins & theme) | Monthly | Weekly | Weekly |
| Uptime, security & activity monitoring | ✓ | ✓ | ✓ |
| Backups | Monthly | Daily | Daily |
| Email ticket response | 24 hours | 4 hours | 2 hours |
| Detailed monthly report | ✓ | ✓ | ✓ |
| Privacy & cookie policies included | ✓ | ✓ | ✓ |
| Premium plugin updates & licence management | — | ✓ | ✓ |
| WordPress support (included hours) | — | 2 hours | 3 hours |
| Performance optimisation | — | ✓ | ✓ |
| WooCommerce updates | — | — | ✓ |
| Updates tested in staging environment | — | — | ✓ |
I would not hesitate in recommending Reflect & Refine to any other business or individual, in particular if your requirements are for top quality services.
Colin May, Electric Interiors
I have been using Reflect & Refine for many years and they have always exceeded expectations. Richard has been very quick and efficient in dealing with any requests which is so important when you rely heavily upon your website as your main source of new custom.
Paul Jeffreys, Auto Asylum
Stay ahead of issues with proactive maintenance plus a buffer for small wins each month.
Core, plugin and theme updates with testing before go-live. Your site stays current without you worrying about compatibility or breakage.
Hardening, uptime monitoring and scheduled backups stored offsite. If anything goes wrong, we can restore a working version in minutes.
Regular audits for speed, image strategy and database health. A monthly report keeps you informed without needing to dig into the technical detail.
Small feature tweaks, content support and QA within your support time, without waiting for a rebuild. Stay ahead of issues plus a buffer for small wins each month.
A care plan is ongoing support that keeps your WordPress site reliable and secure. It includes proactive maintenance such as core and plugin updates, security and backups, performance tuning, and small iterative improvements so the site stays fast and stable without waiting for a rebuild.
A care plan is ongoing and scheduled; one-off support is ad hoc. Care plans provide continuity, predictable capacity, and someone who knows the site. One-off support suits occasional fixes but doesn't replace ongoing maintenance for sites that matter to the business.
New sites need a one-off health check before we can accept them onto a plan. The audit costs £299 and includes 2 hours to resolve any issues found. It ensures we know the site's current state and can maintain it properly. Existing clients or sites we've built typically don't need a repeat audit.
Monthly plans can be cancelled at any time with no minimum contract. Annual plans are for a 12-month period. We don't tie you in beyond what you've paid for.
Maintain suits small, stable sites that need essential upkeep. Support suits growing businesses that need regular fixes and performance work. Growth suits sites with WooCommerce or heavier traffic that need daily scanning and staging tests before updates go live.
Care plans cover maintenance, updates, backups and support. Hosting is separate. We can advise on hosting if needed.
Yes. We work with WordPress sites regardless of who built them. The initial audit helps us understand the setup and any work needed before maintenance begins.
Support and Growth plans include a set number of hours per month. Additional support is invoiced separately at our standard rate.
Choose a plan above or get in touch if you'd prefer to discuss first.
New to Reflect & Refine? New sites need a one-off website audit (£299) before joining a care plan. The audit is fully credited if you proceed with improvement or rebuild within 30 days.