Maintain
£50 /month
£500/year if paid annually
Basic security monitoring, monthly plugin/theme updates, and monthly backups. Ideal for small, stable websites that need essential maintenance.
WordPress maintenance
WordPress Care Plans
We enable you to focus on your business.
To keep your WordPress website secure and fully operational, it needs regular updates, optimisation and monitoring. Most owners don't have time or the technical expertise for that and don't need to.
Our care plans handle the maintenance so your site keeps working for you.
Cancel anytime. No minimum contracts on monthly plans.
Choose your plan
Three plans to match how much support you need. Credit card payment available (2.9% surcharge).
Support
£150 /month
£1500/year if paid annually
Everything in Maintain plus priority support, 2 hours of small fixes, and automatic image optimisation. For growing businesses needing regular technical assistance.
Growth
£300 /month
£3000/year if paid annually
Comprehensive package with everything in Support plus daily security scanning, updates tested in staging, and WooCommerce updates. For businesses focused on expanding online.
View full feature comparison
| Feature | Maintain | Support | Growth |
|---|---|---|---|
| WordPress updates (core, plugins & theme) | Monthly | Weekly | Weekly |
| Uptime, security & activity monitoring | ✓ | ✓ | ✓ |
| Backups | Monthly | Daily | Daily |
| Email ticket response | 24 hours | 4 hours | 2 hours |
| Detailed monthly report | ✓ | ✓ | ✓ |
| Privacy & cookie policies included | ✓ | ✓ | ✓ |
| Premium plugin updates & licence management | – | ✓ | ✓ |
| WordPress support (included hours) | – | 2 hours | 3 hours |
| Performance optimisation | – | ✓ | ✓ |
| WooCommerce updates | – | – | ✓ |
| Updates tested in staging environment | – | – | ✓ |
One-off service
Pre-Care Plan Health Check
Not sure if your site is ready for a care plan?
If you've been managing your site reactively, or haven't had it reviewed recently, a health check gives you a clear picture before ongoing maintenance begins. With WordPress admin access, it can also cover plugin health, theme structure, and known software conflicts in depth. It reviews four areas:
- Design and construction
- Build quality, theme structure, plugin choices, and how the site is put together under the hood.
- Issues and known problems
- Existing errors, broken links, plugin conflicts, or functionality problems.
- Performance
- Page speed, image handling, script load, and hosting behaviour.
- Security
- Software versions, known vulnerabilities, and user account hygiene.
Findings are delivered as a PDF report with prioritised action points.
£195 one-off
Secure Stripe checkout. No subscription created.
Feedback from our clients
I would not hesitate in recommending Reflect & Refine to any other business or individual, in particular if your requirements are for top quality services.
Colin May, Electric Interiors
I have been using Reflect & Refine for many years and they have always exceeded expectations. Richard has been very quick and efficient in dealing with any requests which is so important when you rely heavily upon your website as your main source of new custom.
Paul Jeffreys, Auto Asylum
What's included
Stay ahead of issues with proactive maintenance plus a buffer for small wins each month.
-
Proactive maintenance
Core, plugin and theme updates with testing before go-live. Your site stays current without you worrying about compatibility or breakage.
-
Security & backups
Hardening, uptime monitoring and scheduled backups stored offsite. If anything goes wrong, we can restore a working version in minutes.
-
Performance tuning
Regular audits for speed, image strategy and database health. A monthly report keeps you informed without needing to dig into the technical detail.
-
Iterative improvements
Small feature tweaks, content support and QA within your support time, without waiting for a rebuild. Stay ahead of issues plus a buffer for small wins each month.
Frequently asked questions
What is a WordPress care plan?
A care plan is ongoing support that keeps your WordPress site reliable and secure. It includes proactive maintenance such as core and plugin updates, security and backups, performance tuning, and small iterative improvements so the site stays fast and stable without waiting for a rebuild.
How does a care plan differ from one-off support?
A care plan is ongoing and scheduled; one-off support is ad hoc. Care plans provide continuity, predictable capacity, and someone who knows the site. One-off support suits occasional fixes but doesn't replace ongoing maintenance for sites that matter to the business.
Do I need a health check before joining a care plan?
Most new sites benefit from a Pre-Care Plan Health Check (£195) before joining. It reviews your site across four areas: design and construction, known issues, performance, and security, and delivers a PDF report with prioritised action points. With WordPress admin access, it can also cover plugin health, theme structure, and known software conflicts specifically. If you have had a Foundation Audit within the last three months, that satisfies the pre-care plan requirement and you can join a plan directly. Existing clients or sites we've built typically don't need it either.
Can I cancel anytime?
Monthly plans can be cancelled at any time with no minimum contract. Annual plans are for a 12-month period. We don't tie you in beyond what you've paid for.
Which plan is right for me?
Maintain suits small, stable sites that need essential upkeep. Support suits growing businesses that need regular fixes and performance work. Growth suits sites with WooCommerce or heavier traffic that need daily scanning and staging tests before updates go live.
Do your care plans include hosting?
Care plans cover maintenance, updates, backups and support. Hosting is separate. We can advise on hosting if needed.
My site wasn't built by Reflect & Refine. Can I still join?
Yes. We work with WordPress sites regardless of who built them. The initial audit helps us understand the setup and any work needed before maintenance begins.
What if I need more support time?
Support and Growth plans include a set number of hours per month. Additional support is invoiced separately at our standard rate.
Ready to get started?
Choose a plan above or get in touch if you'd prefer to discuss first.
New to Reflect & Refine? If your site hasn't been reviewed recently, start with a Pre-Care Plan Health Check (£195) to establish a clear baseline before maintenance begins.